Handy Hearts Privacy Policy
Handy Hearts (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our services. By using our website, you consent to the practices described herein.
1. Information We Collect
1.1 Personal Information
When you fill out our contact form or otherwise interact with our site, we may collect personal information such as:
- Name
- Email address
- Phone number
- Address
- Any other information you choose to provide
1.2 Non-Personal Information
We may collect non-personal information that does not identify you specifically, such as:
- Browser type and version
- Operating system
- IP address
- Referring website
- Pages visited and time spent on our site
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
2. How We Use Your Information
2.1 To Provide and Improve Services
We use the information collected to:
- Respond to your inquiries and provide information about our solar energy solutions
- Customize and enhance your experience on our website
- Improve our services and website performance
2.2 Marketing and Communications
With your consent, we may use your contact information to send periodic updates, newsletters, promotional materials, and special offers related to our services. You can opt out of receiving marketing communications at any time by following the unsubscribe link included in each email.
2.3 Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal requests, including responding to legal processes and protecting our rights and the rights of others.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving you, such as website hosting companies, email service providers, and marketing partners. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was shared.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.
4. Data Security
4.1 Security Measures
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.
4.2 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
5. Your Rights and Choices
5.1 Access and Correction
You have the right to access and correct the personal information we hold about you. You may request access to your information or update your details by contacting us using the information provided below.
5.2 Opting Out
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in each email. However, you may still receive transactional or administrative communications related to your interactions with us.
5.3 Data Protection Rights
Depending on your location, you may have additional rights under applicable data protection laws, such as the right to request the deletion of your information or object to certain processing activities. Please contact us for more information about your data protection rights.
6. Children’s Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Saving Money Disclaimer
While we provide information about potential savings through the use of solar panels, we do not guarantee specific savings. The amount of money you may save by switching to solar depends on various factors, including your current energy bills, the size and efficiency of your home, local weather conditions, and your energy usage patterns. For a more accurate estimate, please contact us for a personalized consultation.